Assistant Manager

1 day ago


Birmingham, Alabama, United States Planet Fitness Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Planet Fitness. As an Assistant Manager, you will play a critical role in assisting with the oversight of club operations, ensuring an exceptional member experience, and driving financial stability.

Key Responsibilities
  • Assist in the interviewing and recruitment process by completing initial phone interviews of member service representatives and fitness trainers.
  • Drive club metrics in alignment with business performance.
  • Lead by example and inspire teammates to deliver exceptional service and operational excellence.
  • Monitor inventory and review daily/weekly/monthly sales numbers with the club manager to identify opportunities and modify execution as needed.
  • Uphold company standards to deliver the mission and values, ensuring a clean, friendly, and well-maintained club.
  • Ensure teammates consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness.
  • Assist in overseeing club audits to ensure all areas of the club are clean, neat, organized, and in "like new" condition.
  • Front-end employees to promote career growth through training, development, and performance assessment.
  • Perform other duties as assigned by the Club Manager.
Requirements
  • Must be a minimum of 18 years of age.
  • High School Diploma/GED equivalent.
  • Excellent Customer Service skills with a high degree of member care.
  • Previous experience leading teams in the retail or fitness environment.
  • Self-starter, motivated, and enthusiastic about creating the best experience for members.
  • Well-organized, reliable, detail-oriented, and able to work without direct supervision in a team environment.
About Planet Fitness

Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States. Our mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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