Patient Visit Coordinator

4 weeks ago


Rio Rancho, New Mexico, United States Presbyterian Healthcare Services Full time
Job Summary

We are seeking a highly skilled Patient Visit Specialist to join our team at Presbyterian Healthcare Services. As a Patient Visit Specialist, you will play a critical role in coordinating patient care and providing an exceptional patient experience.

Key Responsibilities
  • Review and follow orders entered into the EHR by clinicians
  • Schedule return visits, lab, radiology, STAT & ASAP appointments, and advanced imaging
  • Obtain prior authorization/referral per payor protocols
  • Validate patient MyChart access
  • Print AVS as applicable with double check for HIPAA privacy
  • Collect any backend patient balance such as high deductible
  • Communicate effectively to ordering clinicians when any restriction, such as access, restricts or prohibits scheduling as ordered
  • Appointment reminder calls
Requirements
  • High school or equivalent
  • Short-term training in Medical Terminology
  • Familiarity with CPT and ICD-10 coding
  • Minimum 18 months experience in a clinical setting with significant MD interaction
Benefits

As a Presbyterian Healthcare Services employee, you will receive a comprehensive benefits package, including medical, dental, vision, short-term and long-term disability, group term life insurance, and other optional voluntary benefits. Our Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being.

About Presbyterian Healthcare Services

Presbyterian Healthcare Services exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan, and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

We value our employees' differences and find strength in the diversity of our team and community. We are committed to improving the health of our communities and taking active steps to improve the health of New Mexicans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke-free campuses.



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