Patient Care Coordinator

4 weeks ago


Rio Rancho, New Mexico, United States Dental Works Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Patient Care Coordinator to join our team at Dental Works. As a Patient Care Coordinator, you will be the primary point of contact for patients, providing exceptional customer service and ensuring a positive experience for each patient.

Key Responsibilities:

  • Provide patient consultations and communicate information about recommended treatments
  • Discuss cost of service, insurance coverage, and payment options with patients
  • Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments
  • Nurture the patient relationship to encourage patient retention
  • Work as a team player to ensure each customer receives the best service possible

Requirements:

  • 2 years of sales, customer service or related work experience
  • Bilingual Spanish-English skills preferred
  • Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment
  • Ability to quickly learn new procedures and processes
  • Excellent communication and interpersonal skills
  • High level of ownership, accountability and initiative
  • Friendly, outgoing and motivated personality

What We Offer:

Dental Works offers a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full time status. This includes Paid Time Off (PTO), Medical, Dental, Vision, Continuing education and advancement opportunities, and a 401(k) plan.

About Us:

Dental Works is a dynamic and growing dental practice that provides excellent patient care and a supportive work environment for our Team Members. We are committed to delivering exceptional patient experiences and building long-term relationships with our patients.



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