Patient Care Access Representative
1 week ago
Job Description:
Safe Hands Home Health Services LLC is seeking a Patient Care Access Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support in a fast-paced healthcare environment.
Responsibilities:
- Provide outstanding customer service to patients and visitors.
- Manage patient records, including verifying patient information and collecting co-pays.
- Coordinate with medical staff to optimize appointment scheduling and minimize wait times.
- Process insurance verifications and authorizations as needed.
- Handle billing inquiries and payments, resolving any discrepancies promptly.
- Ensure the reception area is clean, organized, and stocked with necessary materials.
- Comply with all HIPAA regulations and maintain patient confidentiality.
- Perform general administrative tasks, such as filing, faxing, and handling correspondence.
Salary: $48,000 - $58,000 per year
Requirements:
- High school diploma or equivalent required; additional education or certification in healthcare administration is a plus.
- Previous experience as a receptionist, preferably in a medical or healthcare setting.
- Proficiency in using electronic medical record (EMR) systems and Microsoft Office Suite.
- Excellent interpersonal and communication skills, with a professional demeanor.
- Strong organizational skills and the ability to multitask under pressure.
- Knowledge of medical terminology and basic insurance processes preferred.
- Commitment to providing compassionate and high-quality service to patients.
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