Healthcare Access Liaison

3 weeks ago


Westerville, Ohio, United States Ohio ENT & Allergy Physicians Full time
Job Summary

We are seeking a highly motivated Healthcare Access Liaison to join our team at Ohio ENT & Allergy Physicians. This role involves conducting phone triage services, utilizing electronic health records, and scheduling appointments.

Duties
  • Professionally answer all patient calls to the triage line.
  • Returns calls to all patients who leave messages on the triage line in a timely manner and provide answers to the patients' questions/concerns.
  • Gather necessary information to assist the patient and/or read office notes, chart notes, etc to provide answers to the patients.
Qualifications
  • At least 1 year experience in a medical office environment.
  • Ability to operate a computer and basic office equipment.
Benefits

We offer a competitive salary of $48,000 - $58,000 per year, Monday-Friday work schedule, and a comprehensive benefits package including Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, and Paid STD/LTD/Life insurance.



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