Patient Services Specialist

7 days ago


Westerville, Ohio, United States Central Ohio Primary Care - Employees Full time
Job Description

Central Ohio Primary Care Physicians is seeking a skilled and detail-oriented Patient Service Representative to join our team in Westerville, OH. In this role, you will be responsible for providing exceptional customer service, managing patient check-in processes, and ensuring seamless communication between patients and clinical staff.

Key Responsibilities
  • Deliver top-notch customer service and support to patients and guests.
  • Complete patient check-in and registration processes, including data entry and insurance verification.
  • Collect payments and maintain accurate records.
  • Schedule follow-up appointments and communicate necessary information to patients.
  • Respond to phone calls and email inquiries in a timely manner.
Requirements and Qualifications
  • High school diploma or equivalent required; 1 year of administrative experience in a healthcare setting preferred.
  • Exceptional communication and organizational skills.
  • Able to work independently and as part of a team.
  • Knowledge of HIPAA guidelines and patient confidentiality.

The estimated annual salary for this role is $42,000 - $58,000, depending on experience.



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