Patient Care Coordinator

5 days ago


Westerville, Ohio, United States Central Ohio Primary Care - Employees Full time
Key Responsibilities

The successful Patient Service Representative will be responsible for providing exceptional customer service to patients and guests, ensuring a positive experience from start to finish. Key responsibilities include:

  • Answering phone calls and email inquiries from patients and COPC administrative departments in a timely manner.
  • Contacting patients for appointment reminders or scheduling purposes.
  • Completing clerical tasks, including distributing mail and reports, filing, scanning, and data input.
  • Ensuring confidentiality of patient data and staying up-to-date with HIPAA regulations.


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