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Claims Support Specialist
2 months ago
**Job Summary**
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Support 1 at Mitchell. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.
**Key Responsibilities:**
- Provide claims support, including status updates, documenting claim details, and resolving product/report issues.
- Work with customers to identify opportunities for self-service options and ensure first contact resolution.
- Analyze information, research using web-based tools, and provide strong math skills to resolve customer inquiries.
**Requirements:**
- High school diploma required.
- Type 35+ WPM.
- Knowledge of the insurance industry a plus.
- Ability to learn and adapt to new information.
**Benefits:**
We offer a comprehensive benefits package, including medical, dental, vision, health savings accounts, life and AD&D insurance, 401(k), tuition reimbursement, and resources for a healthy lifestyle.
**Equal Opportunity Employer:**
Mitchell is an equal opportunity employer and values diversity in the workplace. We do not discriminate against applicants or employees based on race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law.
