Loss Mitigation Claims Specialist

3 days ago


San Diego, California, United States Guild Mortgage Full time
Job Summary

We are seeking a highly skilled Loss Mitigation Claims Specialist to join our team at Guild Mortgage Company. As a key member of our Loss Mitigation team, you will play a critical role in ensuring timely, accurate, and compliant processing of post-loss mitigation workouts.

Key Responsibilities
  • Monitor filed claims to ensure acceptance and research/reply to suspended or rejected claims.
  • Update and send manager spreadsheets reflecting the status of completed short sales and deed in lieu claims.
  • Download origination and servicing documents for underwriting purposes.
  • Provide backup for corporate advance reconciliations and finalizations of short sale files.
  • Assist with the preparation of Trial Payment Plans, Type 1 & Type 2 forbearances, and document copying.
  • Track receipt of signed Trial Payment Plans and explain terms to borrowers.
  • File Claims for Type 1 Forbearances.
  • Request, review, and authorize payments to appraisal companies.
  • Enter and upload documents to our internal imaging system.
  • Assist with month-end Trial Payment Report monitoring and Forbearance Reporting.
Requirements
  • High school diploma or equivalent required; college courses or a Bachelor's degree in Finance, Business, or a related field preferred.
  • Three or more years of total back office mortgage servicing experience required, with at least two years working in loss mitigation related roles.
  • Working knowledge of mortgage loan documents, including overall processes and inter-relationships, standards, and requirements.
  • Strong interpersonal and problem-solving skills.
  • Highly organized and detail-oriented, with the ability to work in a fast-paced, department-metrics-driven environment.
What We Offer

Guild Mortgage Company offers a competitive compensation package, including medical, dental, vision, life insurance, AD&D, LTD, and 401(k) with employer match. We are an Equal Opportunity Employer and offer a pleasant work environment.



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