Loss Mitigation Claims Specialist
3 days ago
We are seeking a highly skilled Loss Mitigation Claims Specialist to join our team at Guild Mortgage Company. As a key member of our Loss Mitigation team, you will play a critical role in ensuring timely, accurate, and compliant processing of post-loss mitigation workouts.
Key Responsibilities- Monitor filed claims to ensure acceptance and research/reply to suspended or rejected claims.
- Update and send manager spreadsheets reflecting the status of completed short sales and deed in lieu claims.
- Download origination and servicing documents for underwriting purposes.
- Provide backup for corporate advance reconciliations and finalizations of short sale files.
- Assist with the preparation of Trial Payment Plans, Type 1 & Type 2 forbearances, and document copying.
- Track receipt of signed Trial Payment Plans and explain terms to borrowers.
- File Claims for Type 1 Forbearances.
- Request, review, and authorize payments to appraisal companies.
- Enter and upload documents to our internal imaging system.
- Assist with month-end Trial Payment Report monitoring and Forbearance Reporting.
- High school diploma or equivalent required; college courses or a Bachelor's degree in Finance, Business, or a related field preferred.
- Three or more years of total back office mortgage servicing experience required, with at least two years working in loss mitigation related roles.
- Working knowledge of mortgage loan documents, including overall processes and inter-relationships, standards, and requirements.
- Strong interpersonal and problem-solving skills.
- Highly organized and detail-oriented, with the ability to work in a fast-paced, department-metrics-driven environment.
Guild Mortgage Company offers a competitive compensation package, including medical, dental, vision, life insurance, AD&D, LTD, and 401(k) with employer match. We are an Equal Opportunity Employer and offer a pleasant work environment.
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Loss Mitigation Supervisor
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Loss Mitigation Supervisor
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Loss Mitigation Coordinator I
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