Customer Service Liaison
4 days ago
The Customer Service Representative will play a vital role in driving customer satisfaction and loyalty. This individual will be responsible for interacting with customers daily to address their inquiries, resolve issues, and provide exceptional service.
Key Responsibilities- Process customer inquiries in a timely and accurate manner
- Communicate product knowledge and order fulfillment information to customers
- Act as a liaison between customers, operations, and sales teams
- Maintain client relationships through exemplary customer experience and professionalism
- Attend product training sessions to support department and business goals
- Support teamwork and communication within the department and organization
- High school diploma or equivalent
- Strong attention to detail and high standards of work quality
- Excellent communication skills, multi-tasking, and problem-solving ability
- Excellent interpersonal skills; professional and outgoing personality
- Pump, industrial hose, or filter experience preferred
- Customer service experience in the industrial equipment industry preferred
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. A reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as an undue hardship is not imposed.
Anderson Process is an Equal Opportunity Employer.
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