Insurance Customer Service Representative

3 weeks ago


Kingsville, Maryland, United States Chase Colgain - State Farm Agent Full time

Chase Colgain - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. As a Receptionist - State Farm Agent Team Member, you will be an integral part of our team, supporting us in delivering top-notch customer experiences.

Job Overview
  • This is a dynamic and supportive role that requires excellent communication and interpersonal skills.
  • The ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

We are seeking a skilled and motivated individual to join our team as a Receptionist - State Farm Agent Team Member. Your primary responsibilities will include:

Key Responsibilities
  • Greeting clients warmly in person and over the phone, directing them to the appropriate team members.
  • Managing appointment scheduling and office communications.
  • Assisting in handling incoming inquiries and maintaining customer records.
  • Engaging in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  • Providing excellent customer service and following up on client needs.
  • Supporting the team with various administrative tasks and projects.

Requirements

  • Previous experience in a receptionist or customer service role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

We offer a competitive salary of $40,000 - $50,000 per year, depending on experience, plus benefits, flexible schedule, and opportunities for advancement. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.



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