Insurance Customer Service Representative
3 weeks ago
Chase Colgain - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. As a Receptionist - State Farm Agent Team Member, you will be an integral part of our team, supporting us in delivering top-notch customer experiences.
Job Overview- This is a dynamic and supportive role that requires excellent communication and interpersonal skills.
- The ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.
We are seeking a skilled and motivated individual to join our team as a Receptionist - State Farm Agent Team Member. Your primary responsibilities will include:
Key Responsibilities- Greeting clients warmly in person and over the phone, directing them to the appropriate team members.
- Managing appointment scheduling and office communications.
- Assisting in handling incoming inquiries and maintaining customer records.
- Engaging in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
- Providing excellent customer service and following up on client needs.
- Supporting the team with various administrative tasks and projects.
Requirements
- Previous experience in a receptionist or customer service role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
We offer a competitive salary of $40,000 - $50,000 per year, depending on experience, plus benefits, flexible schedule, and opportunities for advancement. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
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