Healthcare Customer Service Associate

2 weeks ago


Hamtramck, Michigan, United States The Henry Ford Health System Full time
Position Overview

As a Patient Services Representative, you will play a vital role in ensuring a smooth patient experience within our Cardiology Department. Your responsibilities will include:

  • Patient Registration: Efficiently manage all aspects of patient registration, ensuring accurate data entry and documentation.
  • Reception Duties: Provide a warm welcome to patients, facilitating face-to-face check-in and check-out processes.
  • Pre-Registration: Conduct pre-registration activities to streamline patient visits.
  • Insurance Verification: Verify patient insurance information to ensure proper billing and coverage.
  • Financial Transactions: Handle cash collections and reconcile charts to maintain accurate financial records.

This part-time position is essential in delivering exceptional service in a healthcare setting, particularly within the cardiology specialty. Join us in our commitment to providing high-quality patient care.



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