Administrative Assistant

1 week ago


Berkeley, California, United States State Farm Insurance Full time

About the Job

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We are seeking a dedicated and results-driven Insurance Industry Professional to join our team at State Farm Insurance. This is a full-time position that requires strong analytical and problem-solving skills.

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In this role, you will be responsible for analyzing customer data, identifying trends, and developing strategies to improve customer satisfaction. You will also provide exceptional customer service by answering inquiries and resolving issues, process insurance policy changes and updates, handle incoming and outgoing phone calls, and maintain accurate and organized customer files.

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A key aspect of this role is collaborating with team members to achieve office goals, promoting and cross-selling insurance products and services, handling policy renewals and cancellations, and assisting with claims processing and follow-up.

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The ideal candidate will have a professional and friendly demeanor, adhere to company policies and procedures, stay updated on insurance industry trends and regulations, and contribute to a positive and collaborative work environment.

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Benefits

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We offer a range of benefits, including:

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  • \
  • Competitive salary of $40,000 - $60,000 per year;\
  • Opportunities for growth and development within the company;\
  • Health, dental, and vision insurance;\
  • Retirement plan matching;\
  • Paid time off and holidays;\
  • Flexible work arrangements;\
  • Professional development opportunities;\


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