Transportation Operations Coordinator
3 days ago
About the Role:
We are seeking a skilled Transportation Operations Coordinator to join our team at Best Ride, Inc. As a key member of our operations department, you will be responsible for coordinating transportation services for our clients.
Schedule and Pay:
This is a 9-hour shift position, Monday through Friday, with every other Saturday from 7 AM to 3 PM. The pay is $1,000 per week, paid every Friday, with growth potential. You will also receive one week of paid vacation per year.
Responsibilities:
- Create an Excel schedule for vehicles to pick up and drop off clients at Adult Day Centers or Day Habs
- Send assignments to drivers, including AM and PM shifts
- Add clients to existing routes as needed
- Notify drivers of cancellations
- Answer office phone in a professional manner
- Take messages and forward information to relevant team members
- Resolve issues and complaints professionally
- Prioritize situations and think quickly on your feet
- Maintain accurate records of transportation requests, including patient information, pick-up and drop-off times, and billing information
- Monitor driver performance to ensure service level agreements and quality standards are met
Requirements:
- Must possess a valid driver's license to cover routes in case of emergency
- Basic knowledge of Excel and computers is required
- Ability to speak and understand English is essential
- Team player with excellent communication skills
About Us:
Best Ride, Inc. is a leading provider of non-emergency medical transportation services. We are committed to delivering high-quality care to our clients while maintaining a safe and efficient transportation network.
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