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Restaurant Operations Manager

2 months ago

Fort Worth, Texas, United States Southern Multifoods, Inc. Full time
Restaurant General Manager Job Description

About the Role:

We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Southern Multifoods, Inc. As a Restaurant General Manager, you will be responsible for ensuring the smooth operation of our Taco Bell restaurant, providing exceptional customer service, and leading a team of employees to achieve our business goals.

Key Responsibilities:

  1. Customer Satisfaction: Ensure that customers receive excellent service and have a positive experience in our restaurant.
  2. Quality, Service, Cleanliness, and Hospitality (CHAMPS): Implement and maintain the CHAMPS system to ensure that our restaurant meets the highest standards of quality, service, cleanliness, and hospitality.
  3. Employee Management: Hire, train, and develop a team of employees to ensure that they have the skills and knowledge needed to provide excellent customer service and maintain a clean and safe work environment.
  4. Inventory Control: Manage inventory levels to ensure that we have the necessary supplies to meet customer demand.
  5. Financial Management: Assist with budget decisions and implementation to ensure that our restaurant operates within budget.

Requirements:

  • Education: High school education or equivalent is required.
  • Experience: Must have comprehensive understanding of all aspects of restaurant management and prior food service experience.
  • Skills: Must possess good interpersonal communication skills, be able to pay attention to detail, cope with pressure, and remain calm when stressful situations arise.

Working Conditions: Work area temperature may be extreme and noise level may be high at times.

Consequence Of Errors: Dissatisfied customers and employees, loss of revenue.