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Legal Referral Specialist
2 months ago
Remote Work Opportunity - Available as full-time or part-time.
FLSA Status: Exempt
The NYC Bar Association, established in 1870, is a prominent organization dedicated to serving the legal community and the public. Our mission is to empower a diverse legal profession to excel in their practice, advocate for legal reform, and uphold justice and access to legal services for all.
ROLE SUMMARY
Are you passionate about assisting individuals seeking legal guidance? This position allows you to work from home entirely, with occasional in-person meetings as needed.
For over 75 years, we have been committed to connecting individuals and businesses with the appropriate legal representation. The NYC Bar Legal Referral Service (LRS), founded in 1946, is the oldest lawyer referral service in New York State and has received approval from the American Bar Association (ABA).
KEY RESPONSIBILITIES include, but are not limited to:
- Manage a high volume of inquiries via phone and email from the public.
- Assess legal concerns and guide clients to appropriate lawyers and resources.
- Provide fundamental legal information to the community.
- Maintain a comprehensive understanding of New York law and available legal resources.
- Perform additional tasks such as legal research, public relations, marketing, and outreach as assigned.
QUALIFICATIONS AND SKILLS
- J.D. from an ABA-accredited law school.
- Preferred general knowledge of New York law and legal resources.
- Bilingual in Spanish is required.
- Minimum of one year of experience in a legal setting.
- Exceptional communication skills, both verbal and written, with a strong customer service orientation.
- Ability to effectively manage challenging interactions.
- Capacity to remain composed in high-pressure situations.
- Proficient in Microsoft Office 365 and other PC applications.
WORK AUTHORIZATION
Candidates must be authorized to work in the United States. Visa sponsorship is not available for this position.
COMPENSATION AND BENEFITS
The starting annual salary ranges from $53,000 to $60,000, depending on experience, for full-time roles (typically 35 hours/week) or prorated for part-time roles. The LRS Department operates Monday through Friday from 8:30 a.m. to 5:30 p.m. (Eastern time) and is closed daily from 1 p.m. to 2 p.m. Work schedules may vary.
We offer a competitive benefits package for full-time employees, including generous paid time off (vacation, personal, sick leave, holidays), a selection of medical plans, dental and vision coverage, 401K, life insurance, Employee Assistance Program, short-term and long-term disability insurance, employee discounts, and complimentary membership to the City Bar, along with access to numerous CLE programs and events. Part-time employees may qualify for a limited benefits package.
APPLICATION PROCESS
Qualified candidates are encouraged to submit a resume along with a cover letter detailing their interest in this position.
We are committed to fostering a diverse applicant pool and encourage individuals from all backgrounds and experiences to apply, particularly those from historically underrepresented communities. Our organization promotes equal employment opportunities and prohibits discrimination or harassment based on any protected characteristic.
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