Retail Sales Specialist

2 weeks ago


Lake Grove, New York, United States Mattress Firm Full time
About the Role:
Are you ready to transform your career? At Mattress Firm, we offer an opportunity to become a
Sleep Consultant
and experience a fulfilling work environment.

Your journey starts with a comprehensive, customer-focused retail sales training program designed to empower you to create a life-changing in-store experience, assisting customers in crafting their ideal sleep environment.

Helping individuals achieve better sleep is at the heart of our mission. The right mattress is essential, and so is finding the right career.


Preferred Qualifications:
Bilingual candidates are encouraged to apply, especially those fluent in Spanish.

Benefits:
- Exceptional career advancement opportunities through hands-on training and development programs.
- 401(k) plan with employer matching.
- Access to mental health and life resources.
- Comprehensive medical, dental, prescription, and vision plans.
- Flexible pay options.
- Competitive base salary or uncapped commission.
- Employee discounts on Mattress Firm sleep products and accessories.
- Additional perks may include discounts on:
- Cell phone services
- Event and attraction tickets
- Personal travel
- Electronics and appliances
- Pet insurance
- Mortgage loan rates

Key Responsibilities:
- Foster an environment where the customer is always prioritized by building strong relationships.
- Provide expert knowledge and technical information about products to customers.
- Drive personal sales performance and meet key performance indicators while exemplifying company values and supporting initiatives.
- Maintain customer relationships throughout and after the purchase process (addressing customer concerns, sending delivery reminders, etc.).
- Stay informed about competitors, their advertisements, and the services they offer.
- Utilize social media to enhance brand awareness and boost sales.

About Mattress Firm:
We are not just another mattress retailer. With over 30 years of experience, Mattress Firm has become America's most trusted authority on sleep. With a vast network of stores and a dedicated team of Sleep Consultants, we have positively impacted millions of lives by improving their sleep quality.

At Mattress Firm, we are committed to our mission of helping people sleep well to live well. We invest significantly in every new sales associate to ensure they uphold this promise. Our award-winning talent development programs include a structured education path tailored to enhance the learning proficiency of all new sales associates in specialty retail. Additionally, all new sales associates are eligible for a performance-based bonus after completing six months of employment.

Diversity and Inclusion:
We encourage diverse candidates to apply. Mattress Firm is an equal opportunity employer dedicated to maintaining a non-discriminatory work environment. We do not discriminate against any applicant or employee based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

We are committed to fostering a dynamic work environment that values diversity, inclusion, respect, integrity, customer focus, and innovation.
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