Transit Operations Specialist
3 weeks ago
Oswego County Opportunities is one of the top ten largest private employers in Oswego County, providing services to over 15,000 people annually through more than 50 programs. Our employee benefits include health, dental, and vision insurance, paid leave, 403B deferred annuity retirement plan, term life insurance, employee assistance program, and more.
Job Description:
The Transit Dispatcher plays a critical role in supporting Transit Operations and carrying out dispatching, intake functions, and limited trip eligibility in a high-volume fast-paced environment. This position requires strong analytical and problem-solving skills, with the ability to work independently with minimal supervision.
Key Responsibilities:
- Performing assigned duties to support Transit Operations and carry out dispatching, intake functions, and limited trip eligibility.
- Ensuring accurate and timely processing of transportation requests and maintaining up-to-date records.
- Providing information to callers regarding transportation services and resolving any issues that may arise.
- Collaborating with other teams to ensure seamless operations and achieving organizational goals.
- Developing and maintaining knowledge of the scheduling process for all services requirements.
Requirements:
- High school diploma or G.E.D. and applicable computer experience.
- Approximately three years of experience in passenger transportation with some experience in dispatching/reservations.
- Strong analytical and problem-solving skills, with the ability to work independently with minimal supervision.
- Valid NYS driver's license and vehicle insurance within agency policy and maintain vehicle certification.
Estimated Salary:$48,000 - $58,000 per year (based on 37.5 hours/week)
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