Team Leader

4 days ago


Washington, Washington, D.C., United States Chick-fil-A Capitol Hill East DTO Full time
Job Description

As a Shift Leader at Chick-fil-A Capitol Hill East, you will be responsible for leading the restaurant team in line with company standards. The ideal candidate is someone who embodies the values of Chick-fil-A and has previous restaurant management experience.

The successful candidate will have excellent communication skills and be able to lead by example, demonstrating a high level of professionalism in all interactions with team members and guests.

Key Responsibilities:
  • Assist the Executive Leadership team in setting and achieving goals for the team
  • Engage and develop team members through education, equipping, encouragement, and expectation
  • Continuously seek ways to improve processes and efficiency
  • Value results and relationships, understanding how to connect with others to achieve desired outcomes

In this role, you will be expected to:

Serve as a day-to-day operations leader

BUILD and MAINTAIN a positive team culture

Lead the restaurant team in accordance with company standards

Demonstrate knowledge of brand and core competencies

COACH and TRAIN team members on providing exceptional guest experiences

E nsure adherence to policies and procedures

Maintain a clean and safe work environment

Demonstrate excellent communication skills and professionalism

Perform opening and closing procedures

Foster a culture of excellence and quality

All other duties as assigned


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