Front Desk Representative
3 weeks ago
We are seeking a highly skilled and experienced Front Desk Representative to join our dynamic team at Trinity Health. As a key member of our outpatient therapy team, you will be responsible for providing exceptional patient care and support to our patients and families.
Key Responsibilities- Provide administrative support to our therapy team, including scheduling appointments, managing patient records, and responding to phone calls and emails.
- Ensure a positive and welcoming experience for our patients and families, providing exceptional customer service and support.
- Work collaboratively with our interdisciplinary team to ensure seamless communication and coordination of patient care.
- Participate in quality improvement initiatives to enhance patient outcomes and satisfaction.
- Assist with data entry, reporting, and other administrative tasks as needed.
- High School Diploma or equivalent required.
- Five (5) years of experience in an outpatient or hospital setting preferred.
- Experience working with an interdisciplinary team and emphasis on rehabilitation services.
- Case management skills and/or certification in case management preferred.
- No mandatory overtime.
- Benefits first day of employment, including medical, dental, vision, PTO, life, STD/LTD.
- Daily Pay.
- Retirement savings account with employer match.
- Generous paid time off programs.
- Employee referral incentive program.
- Tuition/professional development reimbursement.
- Nursing Scholarship opportunities.
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. We are committed to diversity, equity, and inclusion, and strive to create a welcoming and inclusive environment for all patients, families, and colleagues.
We are a not-for-profit, Catholic healthcare system that integrates diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents, and together, we become our best selves.
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