Front Desk Associate

3 weeks ago


Indianapolis, Indiana, United States Dimension Hospitality Full time

Job Title: Guest Service Representative

Job Summary:

We are seeking a highly skilled Guest Service Representative to join our team at Dimension Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Responsibilities:

* Greet and register guests, assigning rooms and providing key cards and instructions
* Answer inquiries about hotel services, registration, and local information
* Maintain accurate records of room availability and guest accounts
* Process payments and handle cash transactions
* Date-stamp, sort, and rack incoming mail and messages
* Utilize hotel equipment such as telephones, faxes, and switchboards

Requirements:

* High School Diploma or equivalent
* Minimum 3 months experience in hospitality, general office, accounts receivable, or customer service

Salary:

* $18.00 per hour

Language:

* English (en-US)



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