Nurse Navigator Lead
3 days ago
We are seeking a highly skilled and compassionate RN Patient Care Navigator Lead to join our dedicated team at Pinnacle IVF in Atlanta, GA. This is a Full-Time position, 40 hours per week, working Monday - Friday 8:00am- 5:00pm with occasional weekends and holidays required.
Key Responsibilities:- Directs clinical staff as needed to improve operational efficiencies and service delivery.
- Ensures regulations are being followed, updated and proper training is completed for staff members on a continual basis.
- Managing surgical and anesthesia schedules.
- Managing on-call rotation schedules.
- Coordinates and facilitates the effective delivery of patient services within the assigned work area by regularly monitoring patient flow.
- Assists in the training and orientation of new staff; and training existing staff on new or revised policies and procedures.
- Serves as a role model for the clinical staff by exemplary performance, commitment to the organization and its mission, goals and vision.
- Documents patient care services by charting in patient and department records including nAble system.
- Perform nursing care within the surgical suite, pre-, intra- & postoperatively in accordance with standards of practice.
- Perform procedures as allowed by state law, licensure and with appropriate training and supervision.
- Maintains safe and clean working environment by complying with procedures, rules, and regulations, and calling for assistance from other health care support personnel when appropriate.
- Protects patients and employees by adhering to infection-control policies and protocols, medication storage procedures, and controlled substance regulations.
- Ensures operation of equipment by following manufacturer's instructions; Navigate patients through their fertility journey including initial visit, diagnostic testing, follow-up and treatment.
- Coordinate patient cycles and maintain patient calendar, ordering appropriate medications, scheduling blood work and monitoring visits, scheduling treatment services.
- Accepts/makes phone calls regarding laboratory values and semen study results with appropriate explanation.
- Ensures quality care by adhering to therapeutic standards; follows physician practice and nursing division philosophies, as well as standards of care set by the state and other governing agency regulations.
- Maintains patient charting, testing flow sheets.
- Assists all staff with information of area assigned.
- Covers weekends and holidays per rotating schedule.
- Accepts on-call rotation schedule for after-hours phone support to patients.
- Contributes to team effort by maintaining an excellent rapport and working relationship with clinical team and front desk/scheduling staff; cooperating with all other departments within the clinic.
- Maintains professional and technical knowledge by attending educational workshops; establishing personal networks.
- Accepts constructive feedback and seeks to improve performance continuously.
- Ability to communicate effectively both verbally and in writing with employees and the general public.
- Ability to maintain confidentiality in daily operations and to conduct daily duties in a professional appearance and manner.
- Ability to work independently to manage a caseload of patients.
- Act in compliance with legal rules and regulations applicable to the position.
- Competitive compensation package.
- Comprehensive benefits package, including healthcare, dental, life, and vision insurance.
- Generous paid time off (PTO), paid holidays, and a retirement savings program.
Pinnacle Fertility, Inc. is an equal opportunity employer and welcomes diversity in the workplace. We are committed to creating an inclusive environment that values and respects the contributions of all employees.
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