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Client Support Specialist

2 months ago

Addison, Texas, United States Thrills Marketing Full time
Customer Service Representative - (Weekly Pay $750 - $900)

Thrills Marketing is seeking to enhance our customer support and sales division. This additional capacity will enable us to initiate new event campaigns, providing the ideal candidate with a remarkable chance to acquire industry knowledge and skills in a supportive environment.

Are you interested in a customer service position where every day presents new challenges?

Do you possess a vibrant personality and enjoy interacting with others?

Continue reading

Key Responsibilities of the Customer Service Representative:
  • Address customer inquiries with professionalism and courtesy
  • Assist clients with order placements and accurately document customer details
  • Meet personal and organizational sales objectives
  • Deliver precise and timely information to clients about products and services
  • Resolve customer issues by investigating problems and identifying suitable solutions
  • Update customer records by maintaining account information and notes in the system
  • Work collaboratively with other departments to ensure customer satisfaction and effective problem resolution
  • Adhere to company policies and procedures to guarantee consistent service delivery
Essential Skills for the Customer Service Representative:
  • Outstanding verbal and written communication abilities
  • Strong problem-solving skills to effectively address customer concerns
  • Capability to assess customer needs and offer appropriate solutions
  • Proficient in utilizing computer systems and software applications
  • Ability to manage multiple tasks and prioritize effectively in a dynamic environment
  • Meticulous attention to detail
Note: While prior experience in customer service or a call center is advantageous, it is not mandatory. Comprehensive training will be provided.

We foster a positive workplace culture and provide opportunities for professional advancement. If you are dedicated to delivering exceptional customer service, we would be eager to hear from you.

Please submit your resume and cover letter detailing your relevant experience and your interest in this role.