Computer Systems Technician
2 weeks ago
Red Knight Solutions, LLC is hiring a Desktop Support Specialist in Phoenix, AZ for a long-term position with potential conversion to a CTH role.
The pay will be $18.00 (W2), and the conversion process usually takes around 6 months.
The ideal candidate will have at least 3 years of experience in troubleshooting and repairing PCs, desktops, laptops, tablets, and printers.
Responsibilities:
- Support high-priority clients.
- Manage change requests, including installing new equipment and providing on-site support.
- Perform complex repairs and maintenance.
- Exhibit excellent communication and interpersonal skills.
- Meet established customer satisfaction and operational metrics.
Qualifications:
- Maintain required OEM certifications.
- Hold at least 3 years of experience in software and hardware systems.
- Understand ITIL principles.
- A+ certification is highly desirable.
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