Dental Systems IT Support Specialist
4 days ago
We are a well-established, reputable IT provider specific to the dental industry seeking an experienced IT technician for a hybrid position. This role includes both work as a field technician and remote telephone support.
Responsibilities:
- Provide technical support to the dental industry.
- Install hardware and software at various dental practices.
- Ensure periodic backups and remote monitoring of client assets.
- Respond to client help desk tickets in a prompt manner.
- Follow up with dental offices to ensure customer satisfaction.
Qualifications:
- Proficiency with Windows-based servers, systems, and software.
- Ability to set up and troubleshoot remote connectivity.
- Experience with network cabling and proficiency with all areas of networking and domain administration.
- Excellent customer service, reporting, follow through, and time management skills.
- Physical ability to lift and install computers, monitors, and other equipment.
Schedule and Benefits:
- 8 hour shift, Monday to Friday.
- Dental insurance, health insurance, life insurance, paid time off.
- Estimated salary: $42,000 - $48,000 per year (based on $20.00 - $22.00 per hour).
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