Front Desk Representative
2 weeks ago
As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our valued customers. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities:- Register guests and process check-ins and check-outs in a friendly and efficient manner
- Provide accurate and timely information to guests regarding hotel services, facilities, and hours of operation
- Handle guest inquiries and resolve issues in a professional and courteous manner
- Operate the front desk computer system and maintain accurate records
- Perform other duties as assigned, including assisting with room assignments and handling guest requests
- High school diploma or equivalent required; college coursework in a related field is helpful
- Experience in a hotel or related field is preferred
- Positive and upbeat personality with a desire to deliver outstanding customer service
- Ability to multitask, be detail-oriented, and problem-solve in a fast-paced environment
- Excellent communication and interpersonal skills
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
Aimbridge Hospitality is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
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Front Desk Representative
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Front Desk Representative
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