Front Desk Coordinator

6 days ago


Peoria, Illinois, United States Vision Care Center (G) Full time
Job Overview

At Vision Care Center, we're seeking a highly skilled and customer-focused Front Desk Receptionist to join our dynamic team in Peoria, IL. As the first point of contact, you'll set the tone for an exceptional optical experience, ensuring every patient feels welcome and valued.

Key Responsibilities
  • Warm Welcomes: Greet patients with a smile, making every visit memorable from the start.
  • Efficient Coordination: Seamlessly manage appointments, inquiries, and patient flow to ensure a smooth experience.
  • Optical Expertise: Educate patients on eyewear options, guiding them through frame selections and lens choices.
  • Administrative Excellence: Handle phone calls, emails, and paperwork with precision, maintaining an organized front desk.
  • Patient Empathy: Demonstrate genuine care and understanding, creating a welcoming atmosphere.
Requirements
  • High School Diploma or equivalent required.
  • 1-3 years of optical experience preferred, but not necessary.
  • Adaptable, flexible, and able to multitask.
  • Self-motivated and detail-oriented.
  • Interest in healthcare.
  • Strong communication skills.
  • Professional appearance required.


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