Hotel Front Desk Representative
1 week ago
We are seeking a Part-Time Front Desk Agent to join our team at Holiday Inn Express & Suites in East Peoria.
Shift Hours: 3pm-11pm, Scheduled Days: 2-3 Days a Week
About Us:
Frontier Hospitality Group has been locally owned since 1950 and operates six hotels across four fantastic brands. We prioritize work/life harmony, offering flexible scheduling to fit our employees' lifestyles.
Key Responsibilities:
- Provide exceptional customer service to guests.
- Handle guest reservations and inquiries.
- Answer and transfer phone calls.
- Manage guest check-ins and outs, addressing questions and concerns.
- Perform other duties as required by the department.
Requirements:
- Previous hotel or customer service experience.
- Proficiency in Microsoft Excel, Word, and Outlook.
- Ability to work weekends.
EOE/AA/Disabled Veteran
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