Hotel Front Desk Representative

1 week ago


East Peoria, Illinois, United States Holiday Inn Express - East Peoria, Riverfront Full time
Job Opportunity

We are seeking a Part-Time Front Desk Agent to join our team at Holiday Inn Express & Suites in East Peoria.

Shift Hours: 3pm-11pm, Scheduled Days: 2-3 Days a Week

About Us:

Frontier Hospitality Group has been locally owned since 1950 and operates six hotels across four fantastic brands. We prioritize work/life harmony, offering flexible scheduling to fit our employees' lifestyles.

Key Responsibilities:

  • Provide exceptional customer service to guests.
  • Handle guest reservations and inquiries.
  • Answer and transfer phone calls.
  • Manage guest check-ins and outs, addressing questions and concerns.
  • Perform other duties as required by the department.

Requirements:

  • Previous hotel or customer service experience.
  • Proficiency in Microsoft Excel, Word, and Outlook.
  • Ability to work weekends.

EOE/AA/Disabled Veteran



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