Store Operations Manager
1 day ago
Ace Retail Holdings, the division of Ace Hardware Corporation, owns and operates the Westlake Ace Hardware chain, one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Our company is built on a foundation of Core Values that guide our actions and decisions: Service, Passion, Respect, Integrity, Teamwork, and Excellence.
Job SummaryThe Floor Supervisor will assist with managing overall store operations and assume primary responsibility for store operations in the absence of the General Manager and/or Assistant Managers. This role will also assist in managing and directing staff to achieve company goals and objectives.
Key Responsibilities- Customer Service: Project a positive representation of Westlake Ace Hardware, proactively assist customers in solving problems, greet customers entering and throughout the store, and ensure all calls and pages are answered promptly and effectively.
- Store Operations: Ensure a positive, professional, and safe work environment for all associates, supervise the general operations of the entire store, and assist with the implementation of Store Support Center programs.
- Inventory and Merchandising: Assist with receiving, checking in, and stocking of merchandise, maintain backstock levels, and ensure all signage is current in the store.
- Leadership: Manage all aspects of store operations in the absence of the General Manager, Assistant Manager Operations, or Assistant Manager Merchandising, lead by example, and assist in training of all associates.
- High School or GED equivalent
- Previous retail management experience preferred, hardware experience preferred
- Ability to stand, walk, lift (up to 25lbs), and climb
$15.00-$17.00/hour
Westlake Ace Hardware is an Equal Opportunity Employer committed to a policy of promoting equal employment opportunities. We recognize the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization.
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