Network Field Service Engineer
5 days ago
SOSi is seeking an experienced Network Field Service Engineer to support our team in Joint Base Pearl Harbor Hickam, Honolulu, Hawaii. The ideal candidate will have a strong background in network administration, troubleshooting, and support, with experience in Type 1 Encryption Devices and NSA Commercial Solutions for Classified (CSfC) Capability Packages.
Key Responsibilities- Administer and maintain local and wide area networks supporting multiple enclaves across three geographically diverse data centers.
- Provide technical support and troubleshooting to users, and contribute to enterprise design and implementation.
- Analyze and resolve interoperability and functionality issues for user and network devices as well as IT services.
- Contribute to planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites.
- Configure communication media with concentrators, bridges, and other devices.
- Support the acquisition of hardware and software as well as subcontractor services as needed.
- Perform various tests and document results.
- Active in-scope TOP SECRET clearance with SCI eligibility and US Passport.
- DoD 8570 IAT-II compliant (Security+ CE, CCNA-Security, CND, CySA+, GICSP, GSEC, or SSCP).
- Bachelor's degree in Information Technology or 8 years of experience in network administration, troubleshooting, and support.
- Experience with Type 1 Encryption Devices (e.g., TACLANE KG-175 D/G) and NSA Commercial Solutions for Classified (CSfC) Capability Packages.
- Experience with Virtual Desktop Infrastructure technologies.
- Experience in Circuit & Network Design.
- Experience implementing DISA STIG Network Security guidelines.
- Able to communicate effectively, verbally and in writing.
- Able to follow instructions and work both independently and in a (distributed) team environment.
- Able to support 24/7 operations (including support to exercises), when necessary.
- Relevant IT Certifications (CCNA, and/or CCNP, MCSA, MCSE, VCA, VCP, RHCSA, RHCE).
- Well-versed in Department of Defense (DoD) protocols, procedures, and regulations.
- Excellent organizational and time-management skills.
- Awareness or experience in ITIL 4 framework and best practices.
Working conditions are normal for an office environment. Fast paced, deadline-oriented environment. May require periods of non-traditional working hours including consecutive nights or weekends.
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