Network Field Service Engineer

5 days ago


Pearl Harbor, United States SOSi Full time
Job Summary

SOSi is seeking an experienced Network Field Service Engineer to support our team in Joint Base Pearl Harbor Hickam, Honolulu, Hawaii. The ideal candidate will have a strong background in network administration, troubleshooting, and support, with experience in Type 1 Encryption Devices and NSA Commercial Solutions for Classified (CSfC) Capability Packages.

Key Responsibilities
  • Administer and maintain local and wide area networks supporting multiple enclaves across three geographically diverse data centers.
  • Provide technical support and troubleshooting to users, and contribute to enterprise design and implementation.
  • Analyze and resolve interoperability and functionality issues for user and network devices as well as IT services.
  • Contribute to planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites.
  • Configure communication media with concentrators, bridges, and other devices.
  • Support the acquisition of hardware and software as well as subcontractor services as needed.
  • Perform various tests and document results.
Requirements
  • Active in-scope TOP SECRET clearance with SCI eligibility and US Passport.
  • DoD 8570 IAT-II compliant (Security+ CE, CCNA-Security, CND, CySA+, GICSP, GSEC, or SSCP).
  • Bachelor's degree in Information Technology or 8 years of experience in network administration, troubleshooting, and support.
  • Experience with Type 1 Encryption Devices (e.g., TACLANE KG-175 D/G) and NSA Commercial Solutions for Classified (CSfC) Capability Packages.
  • Experience with Virtual Desktop Infrastructure technologies.
  • Experience in Circuit & Network Design.
  • Experience implementing DISA STIG Network Security guidelines.
  • Able to communicate effectively, verbally and in writing.
  • Able to follow instructions and work both independently and in a (distributed) team environment.
  • Able to support 24/7 operations (including support to exercises), when necessary.
Preferred Qualifications
  • Relevant IT Certifications (CCNA, and/or CCNP, MCSA, MCSE, VCA, VCP, RHCSA, RHCE).
  • Well-versed in Department of Defense (DoD) protocols, procedures, and regulations.
  • Excellent organizational and time-management skills.
  • Awareness or experience in ITIL 4 framework and best practices.
Work Environment

Working conditions are normal for an office environment. Fast paced, deadline-oriented environment. May require periods of non-traditional working hours including consecutive nights or weekends.



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