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Field Service Engineer
2 months ago
We are seeking a highly skilled Field Service Engineer to join our team at ManTech. As a Field Service Engineer, you will be responsible for installing, maintaining, and troubleshooting complex network systems at user locations.
Key Responsibilities- Perform installation, removal, upgrade, and interface actions associated with network components at user locations.
- Inventory shipments, install racks, equipment, infrastructure, and provide redline installation documents and completion reports.
- Facilitate and finalize all aspects of site acceptance.
- Provide fault isolation in a data communications network.
- Activate/deactivate network components according to established schedules.
- Interface with users and/or network vendors.
- Coordinate with users, site/base support, security offices, and/or facilities personnel, network managers, and controllers, long haul and local carriers for site access, installation, cutover, activation, deactivation, planning, and execution.
- Provide functional guidance, supervision, technical support, training, and quality assurance/quality control to Associate and Intermediate personnel.
- Support senior staff as required and ensure customer requirements and project milestones are met.
- Perform a variety of difficult assignments associated with monitoring and controlling computer operating systems.
- Supervise and manage the daily activities of configuration and operation of business systems.
- Optimize system operation and resource utilization and perform system capacity analysis and planning.
- Set up and maintain devices/vendors: CISCO, Juniper, Safenet, Ciena, and Sycamore.
- Analyze system faults and troubleshoot and run diagnostic tests on operating systems and hardware to detect problems.
- Evaluate and install developed software during various phases of testing.
- Review and prepare documentation for systems, tests, and installation of software.
- Investigate and recommend methods and techniques for obtaining solutions.
- Initiate preventive maintenance on the operating systems as well as repairs to system/environment problems.
- Administer systems/environment solutions for multiple projects with varying schedules.
- High School Diploma and at least 4 years of relevant experience to include the following:
- Experience with one or more: fault management, configuration management, and WAN maintenance.
- Expertise in one or more of the following: IP routing, Optical, Crypto, Network appliances (WAN acceleration, etc.).
- Ability to work in a team-focused, dynamic environment.
- Experience in fabrication of serial, cat6, coax, fiber, and DC power cable fabrication for equipment installations, modifications, and upgrades.
- Experienced with major vendors, i.e. Sycamore, Ciena, Juniper, Promina, Cisco.
- Manufacturer certifications for vendor-specific equipment (i.e. CISCO, Juniper, etc.).
- DoD 8570 IAT Level II Certification (Security+CE or equivalent or higher certification).
- Must have an active Top Secret security clearance.