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Network Field Service Engineer

2 months ago

Pearl Harbor, United States SOSi Full time

Job Summary

SOSi is seeking an experienced Network Field Service Engineer to support our IT infrastructure in a fast-paced, deadline-oriented environment. As a key member of our team, you will be responsible for administering and maintaining local and wide area networks, providing technical support and troubleshooting to users, and contributing to enterprise design and implementation.

Key Responsibilities

  • Network Administration
    • Manage usage and performance of C4I Mission Enclaves.
    • Maintain the integrity and security of network devices and systems and ensure compliance with security policies and procedures.
    • Patch and update network device operating systems to Department of Defense guidelines.
    • Monitor overall network health and troubleshoots reported events.
  • Technical Support
    • Troubleshoot and resolve complex problems.
    • Interface with vendors to ensure appropriate resolution during network outages or periods of reduced performance.
    • Provide advice and training to end-users.
  • Enterprise Design and Implementation
    • Contribute to planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites as well as configuring communication media with concentrators, bridges, and other devices.
    • Support the acquisition of hardware and software as well as subcontractor services as needed.
    • Perform various tests and document results.
  • Security and Compliance
    • Maintain current knowledge of relevant hardware and software applications as assigned.
    • Maintain system documentation.
    • Ensure compliance with security policies and procedures.

Requirements

  • An Active in-scope TOP SECRET clearance with SCI eligibility and US Passport.
  • DoD 8570 IAT-II compliant (Security+ CE, CCNA-Security, CND, CySA+, GICSP, GSEC, or SSCP)
  • Bachelor's degree in Information Technology or 6+ years of experience in network administration, troubleshooting, and support.
  • Experience with Type 1 Encryption Devices (e.g., TACLANE KG-175 D/G) and NSA Commercial Solutions for Classified (CSfC) Capability Packages.
  • Experience with Virtual Desktop Infrastructure technologies.
  • Experience in Circuit & Network Design.
  • Experience implementing DISA STIG Network Security guidelines.
  • Able to communicate effectively, verbally and in writing.
  • Able to follow instructions and work both independently and in a (distributed) team environment.
  • Able to support 24/7 operations (including support to exercises), when necessary.

Preferred Qualifications

  • Relevant IT Certifications (CCNA, and/or CCNP, MCSA, MCSE, VCA, VCP, RHCSA, RHCE).
  • Well-versed in Department of Defense (DoD) protocols, procedures, and regulations.
  • Excellent organizational and time-management skills.
  • Awareness or experience in ITIL 4 framework and best practices.

Work Environment

  • Working conditions are normal for an office environment.
  • Fast paced, deadline-oriented environment.
  • May require periods of non-traditional working hours including consecutive nights or weekends.