Customer Service Associate

6 days ago


Humble, Texas, United States Expeditors Full time

Job Overview

Expeditors is seeking a motivated and detail-oriented individual to join our team as a Logistics Customer Service Representative. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process shipments and manage logistics operations to ensure timely delivery
  • Assist with data entry and report generation to support business operations
  • Collaborate with internal teams to resolve customer complaints and issues
  • Develop and maintain strong relationships with customers to ensure high levels of satisfaction

Requirements

  • Excellent customer service skills and a positive, professional attitude
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
  • Strong written and verbal communication skills
  • Energetic and eager to learn and take on new challenges
  • Attention to detail and accuracy
  • Sense of urgency and ability to work in a fast-paced environment
  • Strong organizational and time management skills

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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