Resident Services Coordinator

2 days ago


Rochester, New York, United States Housing Management Resources Full time
Resident Services Coordinator Job Description

We are seeking a highly motivated and organized Resident Services Coordinator to join our team at Housing Management Resources. As a key member of our community team, you will be responsible for planning and implementing resident engagement programs that promote a sense of community and support resident success.

Key Responsibilities:
  • Plan and implement resident services programs that meet the needs of our residents
  • Develop and distribute outreach materials, flyers, and communication about events, news, and updates related to our community and services
  • Collaborate with site management and maintenance teams to provide education and support that enhances tenant stability and tenancy preservation
  • Meet with residents to make referrals to community services and provide case management support as needed
  • Build partnerships with community partners to address the needs of our residents
  • Facilitate resident engagement programs and events
Requirements:
  • Experience working in the social work field, supportive housing, or residential property management is preferred
  • Exceptional interpersonal and communication skills
  • Ability to develop positive and trusting working relationships with residents and work collaboratively with diverse clients
  • Organization skills, commuter literacy, and ability to plan and implement events
  • Ability to access, monitor, and evaluate the impact of on-site programs

We offer a competitive salary, health and wellness benefits, paid time off, and opportunities for professional growth and development. If you are passionate about making a difference in the lives of others and are looking for a challenging and rewarding role, we encourage you to apply.



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