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Technical Support Engineer

3 months ago

Utica, Michigan, United States FOOKE USA, Inc. Full time
Position Overview

A Field Service Engineer at Fooke USA, Inc. serves as a vital connection between our state-of-the-art milling machinery and our esteemed clientele.

Key Responsibilities
  • Ensure optimal performance of machinery through expert troubleshooting and technical assistance.
  • Foster strong relationships with customers to enhance satisfaction and loyalty.
  • Uphold Fooke's reputation for outstanding service and product reliability.
Impact on Business

This role is crucial in influencing customer satisfaction, loyalty, and retention. By delivering prompt and effective support, Field Service Engineers play a significant role in the overall success and revenue generation of the company.

Professional Development

Our Service Engineers are integral to fulfilling Fooke's commitment to world-class support. Their expertise empowers customers to maximize their investments and achieve production objectives.

Work Environment

This position provides a unique opportunity to blend technical knowledge with customer engagement. Field Service Engineers work with advanced technology, tackle complex challenges, and significantly contribute to customer success.

Ideal Candidate

This role is perfect for individuals who thrive in hands-on environments, enjoy problem-solving, and excel at building relationships. Additionally, it offers pathways for professional growth and advancement within the organization.