Executive Client Liaison

3 days ago


Princeton, New Jersey, United States Educational Testing Service (ETS) Full time
About Us

At Educational Testing Service (ETS), we believe in the power of education to transform lives. Our mission is to advance quality and equity in education by providing innovative solutions to measure knowledge and skills.

We are committed to diversity, equity, and inclusion, and strive to create a workplace culture that values and respects the contributions of all employees.

Job Summary:

The Executive Client Liaison will serve as the primary point of contact for our clients, providing exceptional service and support to ensure their needs are met.

Key Responsibilities:

  • Develop and maintain strong relationships with clients, providing exceptional service and support.
  • Work closely with internal stakeholders to resolve complex problems and ensure effective resolution of customer escalated issues.
  • Collaborate with cross-functional teams to develop and implement strategic initiatives, driving business growth and revenue expansion.

Requirements:

  • 6+ years of experience in account management, preferably in the education or publishing industry.
  • Bachelor's degree required; advanced degree preferred.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.

Estimated Salary: $160,000 - $220,000 per year.

Our Benefits: ETS offers a comprehensive benefits package, including health insurance, retirement plan, and generous PTO policy.



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