Client Support Specialist
2 weeks ago
Client Support Specialist
PrideStaff is currently looking for a Client Support Specialist to assist our local clients. In this role, you will be tasked with delivering exceptional customer service by providing detailed product and service information while addressing technical challenges. This position is designed to transition from temporary to permanent employment.
Key Responsibilities:
- Manage customer inquiries and resolve complaints effectively.
- Offer comprehensive information regarding our products and services.
- Diagnose and rectify product-related issues and concerns.
- Maintain accurate documentation and update customer records following interactions.
- Build and sustain a knowledge base regarding our evolving products and services.
Required Qualifications:
- A minimum of 2 years of experience in customer service, sales, or related fields.
- Proficient computer skills, including data entry and typing.
- Experience with Microsoft Excel, particularly with pivot tables and formulas.
- Ability to establish rapport with clients.
- Strong organizational skills with the ability to prioritize and manage multiple tasks.
- Exhibit a positive and professional attitude.
- Exceptional written and verbal communication abilities.
About PrideStaff
PrideStaff is committed to your success. Our dedicated consultants provide valuable insights into the employment market and offer resources to support you throughout your career journey. We have a proven track record of assisting thousands of individuals in discovering outstanding career advancement opportunities. At PrideStaff, we prioritize people and are devoted to understanding your needs while advocating on your behalf within our extensive network of employers nationwide. Our recruiters are here to guide you with essential career tools and resources.
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