Member Service Representative

5 days ago


Port Charlotte, Florida, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized sales floor.

Key Responsibilities
  • Provide exceptional customer service by greeting members, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized sales floor, including restocking shelves, facing merchandise, and ensuring a safe and secure environment for members.
  • Process transactions accurately and efficiently, including handling returns, exchanges, and refunds.
  • Assist members with finding products, answering questions, and providing recommendations to drive sales and increase customer satisfaction.
  • Work collaboratively with other team members to achieve sales goals and provide a seamless shopping experience for members.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
Benefits

As a Member Service Representative at Sam's Club, you will enjoy a competitive hourly wage, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.

Additionally, you will have access to our Live Better U education benefit program, which provides tuition reimbursement and education assistance to help you achieve your career goals.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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