Server Associate

1 week ago

Kennesaw, Georgia, United States Governor's Gun Club Full time
Job Listing

Governor's Gun Club

**Job Summary:**

We are seeking a highly skilled and customer-focused Server Associate to join our team at Governor's Gun Club. As a Server Associate, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

**Key Responsibilities:**

  • Verify customer identification for alcohol consumption and ensure compliance with relevant laws and regulations.
  • Process payments and manage cash handling duties.
  • Take and transmit food orders accurately and efficiently.
  • Ensure customer satisfaction by anticipating and meeting their needs.
  • Prepare and serve food, drinks, and specialty dishes in a timely and professional manner.
  • Present menus and provide recommendations to enhance the dining experience.
  • Inform customers of daily specials and promotions.
  • Assist with food preparation, table setup, and stock service areas.
  • Decorate dishes and ensure a visually appealing presentation.
  • Escort customers to tables and assist with reservations.
  • Perform cleaning duties to maintain a clean and safe environment.

**Competencies:**

  • Problem-solving skills to resolve customer complaints and issues.
  • Technical skills to operate point-of-sale systems and manage cash handling duties.
  • Customer service skills to provide exceptional service and ensure customer satisfaction.
  • Interpersonal skills to work effectively with colleagues and management.
  • Oral and written communication skills to effectively communicate with customers and colleagues.
  • Teamwork skills to collaborate with colleagues to achieve team goals.
  • Quality management skills to maintain high standards of quality and service.
  • Ethics skills to maintain a professional and respectful demeanor.
  • Organizational support skills to maintain a clean and organized work environment.
  • Strategic thinking skills to anticipate and meet customer needs.
  • Motivation skills to maintain a positive and enthusiastic attitude.
  • Professionalism skills to maintain a professional image and reputation.
  • Safety and security skills to maintain a safe and secure work environment.
  • Adaptability skills to adapt to changing situations and priorities.
  • Attendance and punctuality skills to maintain a regular attendance and punctuality record.
  • Dependability skills to maintain a reliable and trustworthy reputation.
  • Initiative skills to take initiative and proactively address customer needs.

**Qualifications:**

A high school diploma or equivalent is required. Customer service skills and the ability to multitask are essential for this role.

**Physical Demands:**

The Server Associate must be able to stand for long periods, walk, lift up to 50 pounds, and have adequate vision to perform the duties of the job.

**Work Environment:**

The Server Associate will work in a fast-paced environment with moderate noise levels and exposure to moving parts and various environmental conditions.

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