Airport Operations Coordinator

3 days ago


Appleton, Wisconsin, United States Enterprise Mobility Inc Full time
Why Work with Us?
Company Overview:
Enterprise Mobility Inc. is a renowned leader in the mobility industry, dedicated to providing exceptional customer experiences and innovative solutions. Our commitment to excellence has earned us a reputation as a trusted partner for individuals and businesses alike.

Salary: $18.00 per hour, with opportunities for bonuses and career advancement. Our comprehensive compensation package includes competitive pay, benefits, and incentives that demonstrate our appreciation for our employees' hard work and dedication.

Job Description:
Responsibilities:
  • Providing top-notch customer service by answering calls, resolving issues, and addressing customer concerns in a professional and courteous manner.
  • Assisting customers with their rental needs, including checking in and out vehicles, handling returns, and processing transactions.
  • Meeting and greeting customers in a friendly and welcoming manner, setting the tone for a positive experience.
  • Collaborating with colleagues to achieve team goals and maintain a seamless customer experience.
  • Staying up-to-date on rental terms, conditions, and services to effectively communicate with customers and address their queries.
  • Developing and maintaining relationships with customers to increase loyalty and drive repeat business.

Qualifications:
  • A high school diploma or equivalent is required.
  • A valid driver's license with no more than two moving violations and/or at-fault accidents on the driving record within the past three years.
  • The ability to work a flexible schedule, including evenings and weekends, to meet customer demands.
  • No prior experience is necessary; we provide comprehensive training to ensure our employees succeed in their roles.

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