VIP Guest Services Agent

6 days ago


Nashville, Tennessee, United States Marriott International Inc Full time
Job Summary

We are seeking a highly skilled and customer-focused VIP Guest Services Agent to join our team at Marriott International Inc. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our valued guests.

Key Responsibilities
  • Assist guests with check-in, check-out, and other front office duties
  • Provide personalized service, responding to guest requests and resolving any issues that may arise
  • Collaborate with other departments to ensure a smooth and efficient guest experience
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures
  • Participate in ongoing training and development to enhance skills and knowledge
Requirements
  • High school diploma or equivalent required
  • At least 1 year of related work experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and analytical skills
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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