Retail Product Specialist

3 weeks ago


Everett, Massachusetts, United States Skechers U.S.A. Full time
Main Responsibilities

As a Retail Product Specialist at Skechers, you will be responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers. Your primary goal is to elevate customer experience and maintain a clean and organized store environment. You will adhere to all operational, merchandise, and loss prevention standards. Additionally, you may be cross-trained to work in multiple areas of the store to support the needs of the business.

  • Drive sales through excellent customer service.
  • Act as a product expert and serve as a brand ambassador for all things Skechers, using your knowledge to guide customers to the right product selection.
  • Continuously ensure floor inventory is well maintained, merchandising, stocking, and cleaning to create a premier shopping experience for the customer.
  • Efficiently process customer transactions, discounts, etc. at the point of sale. Accept returns professionally and encourage exchanges or alternatives where possible, striving to maintain the customer relationship.
  • Stay up to date on the latest Skechers' product knowledge.
Skills, Qualifications, and Experience

  • Loves being a part of the team and treats every coworker with respect and positivity.
  • Previous retail, restaurant, or hospitality experience is preferred but not required.
  • Work availability should be open to the store's needs.
  • Flexible and motivated to provide excellent customer service.
  • Strong attention to detail.
About Skechers
Skechers is a global, Fortune 500 brand that develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Our comfort technologies are the foundation of all we do - delivering stylish, innovative, and quality products. We serve over 180 countries and territories, connecting customers to products through department and specialty stores, e-commerce, and digital stores, as well as our more than 4,700 company- and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.

Equal Employment Opportunity
Skechers is committed to providing a safe, inclusive, and respectful work environment. We provide equal employment opportunities for all employees and applicants for employment without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state, or federal law.

Reasonable Accommodation
Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing. To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities, and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.

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