Retail Sales Associate
4 weeks ago
As a Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here's what you can expect:
- Drive retail sales by leveraging your passion for cutting-edge technology and exceptional customer service to expand the Verizon network.
- Develop strong relationships with customers by creating connections and asking the right questions to uncover their needs.
- Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
- Closing sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
- Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
- Refine your sales skills through outbound calls to current Verizon customers interested in our products and services.
Competitive Compensation and Benefits
We offer a competitive compensation package, including base pay and target individual-based commission. Planning to go above and beyond? Our commission program allows unlimited opportunity, which could allow top earners to make an extra $10,000 or more per year in addition to the compensation range quoted earlier. Compensation varies by geography and performance.
Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered:
- Best in class medical, dental, and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both (effective January 1, 2024)
- $2,500 stock grant per year, part of Verizon's Stock Together award program
- Sales recognition programs that have, in the past, awarded top performers with all-inclusive travel to domestic and international destinations, gifts, and other incentives
- Five weeks of paid time off (vacation, holidays, personal days)
- 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)
- Up to $8K per year in tuition assistance
- Discounts up to 50% off on Verizon products and services
- Additional employee discounts on attractions, automotive, travel, and more.
What We're Looking For...
You'll need to have:
- High school diploma or GED
- One or more years of work experience
- Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance)
- Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods
Even better if you have one or more of the following:
- Experience working in a commission-based environment
- Demonstrated sales experience communicating with customers to find solutions
- Customer service experience
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every 'even better' qualification listed above.
Additional Job ResponsibilitiesAttends to retail customers to sell products and resolve customer issues. Consistently provide all customers with the best OMNI experience. Leverage and utilize digital tools to simplify the customer experience, drive touchless and self-service tools. Drive growth and revenue through new accounts and value-added services. Ensure customer satisfaction while continuing to drive towards performance targets as One Team, across both locations.
Coordinating sales promotions. Participating in development and assessment of sales promotions. Greeting and assisting customers for high-price items. Coaching sales staff in presentation of products. Identifying process improvements in retail merchandising, inventory, and systems. Investigating, troubleshooting, and resolving sales-related problems. Providing information on product features and benefits. Providing information on financing.
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