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Automotive Service Operations Assistant

2 months ago

Saint Croix Falls, Wisconsin, United States Johnson Motors of St Croix Falls Inc Full time
Job Overview

At Johnson Motors of St Croix Falls Inc, we prioritize delivering outstanding customer service, and this begins with our dedicated team members. The role of the Service Drive Assistant is essential in ensuring the smooth functioning of our service department. This position offers a fantastic opportunity to embark on a rewarding career in the automotive sector.

Key Responsibilities:
  • Deliver exceptional customer service that aligns with the high standards of Johnson Motors and Ford.
  • Manage the movement and organization of vehicles for maintenance tasks.
  • Accurately record labor items and repair details on service orders.
  • Handle incoming calls as required.
  • Oversee the management of loaner vehicles.
  • Support service advisors with daily warranty submissions.
  • Perform additional tasks as needed to support departmental operations.
Benefits:
  • Continuous training and experience within a dealership environment to advance your career.
  • Comprehensive benefits package, including medical, dental, vision, short-term disability, life insurance, long-term disability, and a 401K plan with company matching.
  • Attractive paid time off (PTO) policy that increases with tenure.
  • Employee discounts on vehicle purchases, parts, and services.
Qualifications:

We are seeking candidates who:

  • Exhibit strong attention to detail.
  • Possess excellent communication skills, both written and verbal.
  • Maintain a professional demeanor and appearance.
  • Thrive in a fast-paced work environment.
  • Are self-motivated and capable of managing multiple tasks efficiently.