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Auto Parts Sales Representative

1 month ago

Saint Croix Falls, Wisconsin, United States Automotive Parts Headquarters Full time
Job Summary

The Store Counter Sales Representative is a key member of our sales team, responsible for providing exceptional customer service and sales support to our retail and commercial customers. This role requires a strong understanding of automotive parts and sales principles, as well as excellent communication and organizational skills.

Key Responsibilities
  • Serve customers with a focus on making Auto Value the leading provider of auto parts, accessories, tools, equipment, and automotive paint and supplies in the marketplace.
  • Assist with phone inquiries to result in commercial deliveries and in-store sales.
  • Use computer and paper catalogs to identify parts, stay aware of current sales and promotions, suggest related sales items, and advise possible upgrade options when appropriate.
  • Resolve customer concerns or complaints and ensure that customers receive world-class service in having their needs met by Auto Value.
  • Follow proper store policies and procedures when conducting sales transactions.
Requirements
  • Must possess and maintain a valid driver's license and acceptable driving record.
  • Automotive parts knowledge or sales experience preferred; training is available.
  • Strong organizational skills and strong verbal and written communication skills.
  • Familiar with store operating procedures.
  • Ability to effectively communicate with customers, suppliers, and visitors as well as employees at all levels of the company.