Support Staff Coordinator
6 days ago
This role supports the DSCC Henry County Center by providing administrative and clerical assistance.
The ideal candidate will have a strong background in office administration, excellent communication skills, and the ability to work effectively with students, faculty, and staff.
Job SummaryThe Support Staff Coordinator is responsible for a wide range of administrative tasks, including serving as a receptionist, completing payments, assisting with library access, maintaining Zoom courses, cleaning classrooms and office areas, and providing customer service to students.
The successful candidate will be able to work independently and as part of a team, demonstrate a high level of organization and attention to detail, and possess excellent problem-solving skills.
Key Responsibilities- Serve as a primary point of contact for students and provide exceptional customer service.
- Complete payments from students and maintain accurate records.
- Assist students with library access, including checking out books, computers, calculators, and making student IDs.
- Maintain Zoom courses for students at the center, including troubleshooting equipment.
- Clean classrooms and office areas to ensure a safe and comfortable environment.
- Provide support services to faculty and students, including scheduling advising and testing appointments.
- Process key requests for faculty and staff and maintain office files.
- Manage office technology, including copiers, fax machines, and telephones.
- Lift and move equipment and furniture as needed.
- High school or equivalent diploma required.
- Minimum one-year clerical office experience with working knowledge of Microsoft Word, Excel, and Outlook.
- Experience setting up distance learning classes, such as Zoom.
- Ability to communicate effectively with internal staff, students, and community stakeholders.
Dyersburg State Community College offers a comprehensive benefits package, including:
- Vacation and sick leave.
- 14 paid holidays.
- Medical, dental, vision, and life insurance.
- Retirement plans.
- Optional 401K and 403B Deferred Compensation Plans.
- Educational benefits for employees and their spouses and dependents.
- State Employee Discount Program with over 900 merchants.
The estimated annual salary for this position is $28,400, with opportunities for pay increases based on experience up to a maximum of $34,100.
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