Retail Store Events Coordinator

1 week ago


Noblesville, Indiana, United States Michaels Full time
Job Summary

We are seeking a highly motivated and organized Retail Store Events Coordinator to join our team at Michaels. As a key member of our store team, you will be responsible for planning and coordinating events, providing exceptional customer service, and ensuring a positive shopping experience for our guests.

Key Responsibilities
  • Plan and coordinate events, including children's birthday parties and other craft classes or events
  • Engage with clients of all ages, creating an environment of fun and creativity
  • Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities
  • Facilitate and implement party add-ons, such as goody bags and balloons, to company standards
  • Communicate events with clients and store team members
  • Complete administrative tasks, including answering emails and making phone calls
  • Adjust plans and events based on client feedback and needs
  • Ensure client satisfaction for scheduled events
  • Uphold company cleanliness and safety standards, setting up, breaking down, and cleaning before and after each event
Requirements
  • Excellent people skills and ability to interact effectively with guests of all ages
  • Experience working with children and children's events
  • Good communication skills, including written, verbal, and nonverbal communication
  • Organizational skills, interpersonal skills, and creative problem-solving skills
  • Retail and/or customer service experience required
Work Environment

The ideal candidate will be able to remain standing for long periods of time, move throughout the store, and perform regular bending, lifting, carrying, reaching, and stretching. Lifting heavy boxes and accessing high shelves by ladder or similar equipment is also required.



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