Associate Claims Specialist, Rideshare

7 days ago


Plano, Texas, United States Liberty Mutual Full time
Job Summary

We are seeking a highly skilled Associate Claims Specialist, Rideshare to join our team at Liberty Mutual. As a key member of our claims team, you will be responsible for reviewing and processing simple and straightforward Commercial claims within assigned authority limits consistent with policy and legal requirements.

Key Responsibilities
  • Investigate claims using internal and external resources, including speaking with insureds, claimants, agents, and internal customers.
  • Determine policy coverage through analysis of investigation data and policy terms, and notify agents and insureds of coverage or any issues.
  • Establish claim reserve requirements and make adjustments as necessary during the processing of claims.
  • Determine and negotiate settlement amounts for damages claimed within assigned authority limits.
  • Maintain accurate and current claim files and documentation throughout the life cycle of claim cases.
  • Alert unit leaders to potential fraud or subrogation opportunities.
Requirements
  • Bachelor's degree preferred; high school diploma or equivalent required.
  • 1-2 years of experience in auto commercial claims handling.
  • Strong customer service and technology skills.
  • Able to navigate multiple systems and possess strong organizational and communication skills.
  • All-lines adjusters license required in multiple states by state law.
About Us

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. We provide an environment focused on openness, inclusion, trust, and respect. Our expansive range of roles and a workplace where we aim to help turn your passion into a rewarding profession make us a great place to work.

We have been recognized as a "Great Place to Work" by Great Place to Work US for several years and have been named one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list.

We value your hard work, integrity, and commitment to making things better, and we put people first by offering benefits that support your life and well-being.



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