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Associate Claims Specialist, Rideshare
2 months ago
We are seeking a highly skilled Associate Claims Specialist, Rideshare to join our team at Liberty Mutual. As a key member of our claims team, you will be responsible for reviewing and processing simple and straightforward Commercial claims within assigned authority limits consistent with policy and legal requirements.
Key Responsibilities- Investigate claims using internal and external resources, including speaking with the insured or other involved parties, analysis of reports, researching past claim activity, and utilizing evaluation tools to make damage and loss assessments.
- Extensive and timely direct interaction with Insured's, Claimants, Agent's, and Internal Customers.
- Determine policy coverage through analysis of investigation data and policy terms, notifying agent and insured of coverage or any issues.
- Establish claim reserve requirements and make adjustments, as necessary, during the processing of the claims.
- Determine and negotiate settlement amount for damages claimed within assigned authority limits.
- Takes statements when necessary and works with the Field Appraisal, Subrogation, Special Investigative Unit (SIU) as appropriate.
- Maintain accurate and current claim file/damage documentation and diaries throughout the life cycle of claim cases to ensure proper tracking and handling consistent with established guidelines and expectations.
- Alerts Unit Leader to the possibility of fraud or subrogation potential for claims being processed.
- Bachelor's Degree preferred. High school diploma or equivalent required.
- 1-2 years of experience in Auto Commercial Claims handling skills preferred.
- Strong customer service and technology skills.
- Able to navigate multiple systems, strong organizational and communication skills.
- All-lines Adjusters License is required in multiple states by state law.
At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust, and respect. Here, you'll discover our expansive range of roles and a workplace where we aim to help turn your passion into a rewarding profession.
We were selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity.
We value your hard work, integrity, and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information, or on any basis prohibited by federal, state, or local law.
