Adventure Park Team Member

2 weeks ago


Sandwich, Massachusetts, United States The Adventure Park Full time
About The Adventure Park

The Adventure Park at Heritage Museums & Gardens is a premier outdoor recreation destination that promotes active enjoyment of the outdoors through adventure recreation. Our adventure parks bring together people of all ages to challenge themselves, develop their confidence, and build connections with each other, the outdoors, and our team.

Job Summary

We are seeking a highly motivated and customer-focused Park Monitor to join our team. As a Park Monitor, you will play a critical role in ensuring the safety and well-being of our guests, while providing exceptional customer service and creating memorable experiences.

Key Responsibilities
  • Monitor and maintain the safety and security of park guests and facilities
  • Provide coaching and guidance to guests on park rules and regulations
  • Assist with park operations, including opening and closing procedures, daily inspections, and reservation management
  • Engage with guests to provide high-quality customer service and create memorable experiences
  • Respond to customer complaints and emergency situations, and inform and involve management teams as needed
  • Assist with park maintenance, grounds keeping, retail sales, and marketing as needed
Requirements
  • Must be at least 18 years old and able to lift 50 lbs
  • Previous experience in customer service or a related field is preferred
  • Ability to work in a fast-paced outdoor environment and adapt to changing situations
  • Strong communication and interpersonal skills
What We Offer

The Adventure Park offers a competitive hourly rate, paid training, complimentary climbing and other park activities, a flexible schedule, and opportunities for career development and growth. We are an equal opportunity employer and welcome applications from diverse candidates.


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